Comcast update – progress

Update 11:53 a.m. Cable will be installed tomorrow. Line run in the morning, cable installed in the house between 3 and 5 p.m. 🙂

Update 11:14 a.m It looks like we’ll be getting cable tomorrow! 🙂

Stephanie got a call from Comcast last night. Apparently all the phone calls Monday and anger associated with those calls didn’t go unnoticed. We should be on the road to solving our cable problems. If they haven’t called us back by tonight we have the direct lines of a couple of the higher ups in Knoxville. Thank you Comcast. Hopefully this will all be straightened out soon.

One Reply to “Comcast update – progress”

  1. We will follow-up tomorrow to ensure the install was performed to your satisfaction and everything is working well.

    Left message at your home.

    Sorry for the confusion. Being a single home extension, somehow it fell through the cracks.

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